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JFC New Partners Story

Reading Time: 3 minutes Key Takeaways: • Jewelers for Children (JFC) established a new partnership with Ticket to Dream to support children in the foster care system with gifts for special occasions. • Industry partners Brosway and Jewel-Craft collaborated to provide and prepare 50 watches to help foster children celebrate the holiday season. • The partnership enables JFC to combine financial funding with direct product support from the jewelry industry to increase their social impact. Jewelers for Children (JFC) announced 4 new nonprofit partnerships this year, while reaffirming its continued support of long-standing charitable partners. Together, these organizations reflect JFC’s mission to support children at every stage of life, from health and wellness to education, stability, and opportunity. Following a review of 177 applications, JFC’s Nonprofit Partners Committee selected four new national grantees, each receiving a $65,000 grant in 2025: Reach Out ...

Lessons From The Hospitality Industry

Reading Time: 7 minutes Key Takeaways: • Hospitality transforms customer service from a transactional experience into a relational one, which is essential for building trust in high-stakes industries like jewelry. • Genuine enthusiasm, active listening, and attention to detail are key signals that communicate character and integrity to customers. • Team meetings focused on sharing positive personal service stories can inspire staff to move beyond scripted interactions and foster more authentic connections with guests. I’ve said it before, and I’ll say it again: in customer service, attitude is everything. Guests can tell when the employee helping them doesn’t want to be there. It’s not about saying the “right” things or asking the “right” questions, because guests in our store can tell when service is scripted, and that directly impacts trust. When guests sense they’re being dogwalked through a sales funnel, the sale becomes harder. At best, they might not feel a...

Steel-Blue From The Universe. Czapek Introduces The Antarctique Frozen Meteor In Two Sizes.

Reading Time: 9 minutes Key takeaways • Czapek & Cie launched two limited edition Antarctique Frozen Meteor watches featuring dials made from light blue lacquered Gibeon meteorite. • The editions include 38 pieces of the 40.5mm model and 25 pieces of the 38.5mm S model, both equipped with the new V2 integrated stainless steel bracelet. • Czapek announced the discontinuation of the Antarctique Passage de Drake Black Ink and Ice White models to maintain a focused and high-value portfolio. In 2024, the Antarctique Green Meteor introduced collectors to the particular beauty of meteorite as a dial material: its Widmanstätten pattern, formed over millions of years as molten iron-nickel alloys cooled in the void of space, creates an optical illusion of infinite depth that no hand or machine can replicate. The Frozen Meteor continues this exploration, shifting the color register from the warmth of forest green to something altogether cooler and more austere. This blue calls ...

Agta Reveals Judges For The 2026 Spectrum & Cutting Edge Awards

Reading Time: 14 minutes Key takeaways • The American Gem Trade Association (AGTA) has announced the panel of judges for the 2026 Spectrum & Cutting Edge Awards, featuring experts from various jewelry industry disciplines including gemology, design, and retail. • Judging for the competition will take place in Dallas in late October 2026, with entries being evaluated on criteria such as beauty, innovation, quality of workmanship, and consumer appeal. • Key deadlines for participants include an Early Bird mail-in deadline on September 25, 2026, and a final mail-in deadline on October 9, 2026. (DALLAS) – The American Gem Trade Association (AGTA) started accepting entries for the 2026 AGTA Spectrum & Cutting Edge Awards last week and is now pleased to unveil the list of judges for the competition. Five were selected this year, comprising experts from different disciplines within the jewelry industry, plus more judges in the sponsored category awards. All are ...

From Defense To Offense: Winning The Consumer Conversation In The Last 18 Inches

Reading Time: 3 minutes Key takeaways • The 41st World Diamond Congress will feature a panel focused on shifting the industry from a defensive stance to an offensive one by improving consumer engagement at the retail level. • The session aims to bridge the communication gap between industry experts and consumers by translating complex diamond concepts into compelling, human-scale stories. • Experts will demonstrate how AI, digital platforms, and educational tools can be leveraged to deliver consistent and persuasive messaging to the next generation of natural diamond buyers. (SINGAPORE) – Initiated and organized by the International Diamond Manufacturers Association, the 41st World Diamond Congress will feature a panel discussion entitled FROM DEFENSE TO OFFENSE: Winning the Consumer Conversation in the Last 18 Inches, with John Pollard, Senior Director of Education, the International Gemmological Institute; Jacques Voorhees, Innovator in AI Tools for E-Commerce; A...

American Gem Society Launches 2026 Recertification Exam for Credentialed Members and Designees

Reading Time: 3 minutes Key takeaways • The American Gem Society has opened its 2026 recertification exam, which is mandatory for all active designees and credentialed members who earned their credentials before December 1, 2025. • The annual exam is designed to ensure members maintain current knowledge of gemology, ethics, and industry practices, serving as a mark of professional excellence and consumer trust. • Eligible members must complete the recertification exam by the deadline of September 22, 2026, at 11:59 p.m. Pacific to avoid potential non-renewal of their credentials. (LAS VEGAS, NV) – The American Gem Society (AGS) annual recertification exam is now open to all AGS designees and credentialed members. Annual recertification is a cornerstone of AGS membership, distinguishing Society members as professionals who maintain the most current knowledge of gemology, jewelry industry practices, and ethics. All active designees and credentialed members wh...

International Colored Gemstone Association Names Brandee Dallow Chief Executive Officer

Reading Time: 5 minutes Key takeaways • Brandee Dallow has been appointed as the next Chief Executive Officer of the International Colored Gemstone Association (ICA), effective July 6, 2026. • Dallow brings extensive industry experience from leadership and volunteer roles at major organizations like De Beers, Rio Tinto Diamonds, and the Women’s Jewelry Association. • Her role will focus on strengthening engagement, expanding global collaboration, and advancing ethical business practices across the ICA’s network of nearly 700 industry leaders representing 47 countries. (NEW YORK, NY) – The International Colored Gemstone Association (ICA) is pleased to welcome Brandee Dallow as its next Chief Executive Officer, effective July 6, 2026. Dallow will work closely with the Board of Directors and membership to strengthen engagement, expand collaboration, and build upon ICA’s long-standing role as the leading international voice for the colored gemstone se...