New Data From Jewel360 Finds Social Media Drives Jewelry Purchases As Demand For Gold And Custom Pieces Grows
Reading Time: 5 minutes Key takeaways • Jewel360’s report indicates that while social media heavily influences 90% of jewelry customer requests, 94% of sales are still finalized face-to-face. • Yellow gold remains the top metal choice for 94% of consumers, and custom heirloom redesigns drive a massive surge in custom requests. • Rising costs of metals and gemstones pose the greatest hurdle heading into 2027, even as 84% of independent jewelers expect their businesses to grow. Findings Will Be Highlighted at Retail Jewel Summit 2026 (PROVO, UTAH) – Jewel360 , the all-in-one, cloud-based point of sale (POS) software built to meet the needs of modern jewelry retailers, today released its State of the Jewelry Industry Report , a compilation of transaction data and insights from independent jewelers that highlight the current trends shaping the jewelry industry. According to the report, 90% of the respondents said that social media influences what custo...